
A Message
From Our Partners
We understand that reaching out to a law firm can feel intimidating, especially during stressful or uncertain times.
At McKean Smith, our team is here to support you with compassion, clarity, and respect. No matter what you're facing, we’re ready to listen and help you take the next step forward.
What to expect when you contact us
At McKean Smith, our team is here to support you with compassion, clarity, and respect. No matter what you're facing, we’re ready to listen and help you take the next step forward.
-
When you call us, a member of our client services team will ask you some questions to better understand your needs and you will be entered into our system as a Potential New Client. If you filled out a contact form online, we input your details into our system as a Potential New Client.
-
From there, our client services team will work with our attorneys to determine whether we have an attorney available whose experience aligns with your situation. Our goal is to connect you with the right advocate as quickly and efficiently as possible.
-
Next Step is scheduling a consultation*. We offer in-person consultations in our Portland and Vancouver offices, consults via video and also over the phone.
Following the consultation, both you and our firm will determine whether proceeding together is the appropriate next step, without any obligation or pressure.
* Complimentary consultations are offered exclusively for Personal Injury matters.

Our Intake Process

Step 1
When you call or submit our online form, our team collects the key details about your matter

Step 2
Our client services team carefully reviews your information and consults with our attorneys.

Step 3
If your matter fits our services and an attorney is available, we’ll arrange a consultation.

Portland Office
McKean Smith LLC
1140 SW 11th Ave, Suite 500
Portland, OR 97205
Phone: (503) 567-7967
Fax: (503) 567 - 7443
Vancouver Office
McKean Smith LLC
655 W Columbia Way, Suite 504
Vancouver, WA 98660
Phone: (360) 502-7022
Fax: (503) 567-7443